Using the App FAQs

FAQs for using and navigating around the app

How do I reset my password?
If you know your old password, but would like to change it to something new, follow the following steps:  Login to your account then tap the butt...
Mon, 26 Jul, 2021 at 12:32 PM
Can I book an appointment for my child or spouse?
Yes! When booking an appointment, check the box that says "Check Here if Booking for Someone Else".   Fields for the patient'...
Fri, 30 Jul, 2021 at 12:02 PM
How do I login to the app?
To sign in,  tap the Login button located on the top right of every screen. Here you may enter your email address and password and log in.  You...
Tue, 5 Jul, 2022 at 12:02 PM
How do I search for a service?
To search for a service, navigate to the main screen and tap on the search bar located at the top of the screen.   From there you can type the term ...
Tue, 5 Jul, 2022 at 12:09 PM
How do I search for a provider?
To search for a service, navigate to the main screen and tap on the search bar located at the top of the screen. From there you can start typing the ...
Tue, 5 Jul, 2022 at 12:10 PM
How do I view my upcoming appointments?
To view your Upcoming Appointments, first ensure that you are logged in to the app. There are two different ways to access your upcoming appointments. 1...
Tue, 5 Jul, 2022 at 12:17 PM
How do I view my past appointments?
To view your Past Appointments, first ensure that you are logged in to the app. There are two different ways to access your upcoming appointments. 1. Fr...
Tue, 5 Jul, 2022 at 12:29 PM
How do I log out of the app?
To log out of your account, first, tap the button that has your initials located on the top right of the screen. A side menu bar will appear. From...
Tue, 5 Jul, 2022 at 12:33 PM
How to Refer a Friend from the app
First, ensure you are logged in to the app. Next, tap the button on the top right of the screen that shows your initials. A side menu will appear. ...
Fri, 30 Jul, 2021 at 12:16 PM
How do I update my profile?
First, ensure that you are logged in to your account.  Next, tap the My Profile button located at the bottom of the main screen. This option wi...
Wed, 6 Jul, 2022 at 9:40 AM